Tag Archives | tracking roi

Metrics You Should be Tracking

Metrics You Should be Tracking

A discussion of metrics might make some cringe. But as H. James Harrington explains: “Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.” I […]

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