Tag Archives | customer service

Grow like crazy

How To ‘Unstick’ Your Business And Start Growing

Have you ever gotten hyped up by a marketing guru’s sales pitch or presentation, purchased the course thinking it would change your business, and had nothing happen?     If you’re into growing your business, the answer is yes. We all have been there at least once. I’ve bought many courses over the years and […]

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Getting New Customers Is Hard!

With spring approaching, I’m mentally preparing myself for another 7 weeks of grueling travel for speaking events, networking opportunities, and meetings with prospects and partners. I’m always excited at the outset, but I know by the time the 7th week hits, I’m going to be burnt out. The good news about travel is it can […]

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Embrace Complaints

Got Complaints? Hug Your Haters!

Everyone has haters. No matter how hard you try, there’s bound to be someone complaining loudly after each mistake. It’s up to you to decide how to handle complaints. Was pop icon Taylor Swift right when she said you should just “shake it off?” Or, does it pay to embrace complaints and Hug Your Haters, […]

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Cup Of Hot Latte Art Coffee On Wooden Table

User Experience 101

When it comes to owning a business, I’ll admit I’m not much of an expert. In fact, I’d say I really don’t know that much about the business world, how it works, who the top players are, or how to maximize gains without having to sacrifice capital. It was just never something that really interested […]

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