Tag Archives | customer reviews

Customer Satisfaction

The Wisdom of Crowds: How Online Reviews Can (and Will) Boost Your Business

A recent Local Consumer Review Survey conducted by BrightLocal found that nearly 9 out of 10 consumers rely on online customer reviews to determine the quality of a business. Those same consumers admit that they trust online reviews just as much as personal recommendations. However, the root of that trust is split 50/50; while some […]

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