Tag Archives | client experience

change the world

One Cup of Coffee at a Time

When you take a sip of your coffee in the morning, do you think about the journey that coffee took to get to your cup? This is something a lot of us take for granted. The coffee is simply there, ready for us to enjoy. Whether you brew your own or you buy a cup […]

View Post
7.10

Overcoming Amazon

If you’re in retail, you’re likely aware of the “Amazon effect” — an ongoing disruption of the retail market. This disruption is affecting prices and sales. It’s devalued and even bankrupted what were some of the most successful and well-known retailers in the world. One reason Amazon has been successful is their price strategy. They […]

View Post
6.19

Why Print Marketing Isn’t Going Anywhere

Have you ever wondered if direct mail still works for companies today? Or why companies spend billions of dollars annually on direct mail? If you can send an online newsletter, why would anyone send a print one? From everything we hear on the news, direct mail and newsletters — and all offline advertising, for that […]

View Post
5.29

3 Negotiation Strategies You Can Learn From The FBI

No matter who you are, you spend your days navigating complex discussions by using negotiation to achieve you desired result. But hopefully, nobody’s ever demanded you give them a million dollars in return for the life of your son. This is exactly the situation Chris Voss was confronted with one fateful afternoon. Luckily, this demand was […]

View Post
↓