Tag Archives | celebrity

Insanity: doing the same thing over and over again and expecting different results.

The 6 Star Principles for Maximizing Referrals and Customer Retention, Part 2

Last month we went over the first two principles: Frequency of Communication – You don’t have relationships with people you don’t talk to. You also don’t have relationships with people who, when you do talk to them, are always asking you for something. Consistency of Communication – Inconsistency sends a message that you are, at […]

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