Author Archive | Shaun Buck

customer

What If You Never Lost Another Customer Again?

Have you ever thought about how big your company might be today if you’d never lost a customer? It’s an interesting albeit slightly depressing exercise about your company’s retention rate. It’s kind of like looking at your retirement account and wondering, “What would have happened if I really had started investing at 21 years old? […]

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7.16

From Business Owner to CEO — Will You Make It?

There is a massive difference between being a business owner and being the CEO of your company. At some point, you have to make the transition, or your growth will stall.   The reality is, anyone can be a business owner. For years, that’s exactly what I was. I had a number of small businesses […]

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trapped

Help! I’m Stuck and Don’t Know What to Do!

I met my friend Bud 16 years ago, which means I know him well enough to detect when he is feeling stuck. We originally met when I first started my dry-cleaning business. Since Bud is a successful entrepreneur and does very well with his own dry-cleaning and lawn-mowing businesses, he served as an excellent mentor […]

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