Author Archive | Shaun Buck

Buyer’s journey

A Buyer’s Journey

You may have heard me say in the past that people are ready to buy when they’re ready to buy, not when you’re ready to sell to them. This is correct, but does that mean you’re at the mercy of the prospect to make a sale? Of course not. Every buyer goes on a buyer’s […]

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customer retention

The 3-Step Customer Retention Formula

In No B.S. Guide to Maximum Referrals & Customer Retention, business coach and consultant Dan S. Kennedy and customer retention expert Shaun Buck present a systematic approach to help you keep, cultivate, and multiply customers so you replace income uncertainty with reliable income through retention and referrals. In this edited excerpt, Buck explains how his […]

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No B.S Guide

The No B.S. Guide to Retaining Customers and Getting More Referrals

My company, The Newsletter Pro, has grown nearly 3000 percent in the past five years. Honestly. Most people can only marvel at this kind of growth, but I know that it is completely attainable if you follow a sound business strategy centered on retention and referrals. Most businesses struggle most with these two aspects of their […]

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referral secrets

3 Maximum Referral Secrets

In the No B.S. Guide to Maximum Referrals & Customer Retention, business coach and consultant Dan S. Kennedy and customer retention expert Shaun Buck present a systematic approach to help you keep, cultivate, and multiply customers, so you replace income uncertainty with reliable income through retention and referrals. In this edited excerpt, Buck describes referral […]

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